Small Hospital…Large IT Implementation

Steele Memorial Hospital – Salmon, ID

The 18-bed Critical Access Hospital (CAH) in the Northwest only had months to attest for Meaningful Use. More than a year of contract negotiations had taken them down to the wire to qualify for Medicare and Medicaid incentive payments. The medical staff and hospital administration had the right Electronic Health Record (EHR) system–they just needed the right resources to effectively implement the system. Failed IT implementations are not only expensive, but can reduce both the quality of care delivered and productivity of the nursing and physician staff – as well as satisfaction.

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