The goal of case management is to create a cost-effective and efficient hospital, which provides comprehensive and effective care for patients. Similar to a puzzle, when even one piece is missing, both the hospital and patients suffer.
Quorum Health Resources, LLC (Quorum), conducted and implemented a Case Management program assessment and implementation engagement for Memorial Hospital of Sweetwater County (Sweetwater), a 99-bed non-profit regional acute care facility located in Southwest Wyoming. After attending a Webinar on the Two Midnight Rule hosted by the Quorum Learning Institute, Sweetwater asked Quorum to help address a rise in its average Length of Stay (LOS) of about .3 days per year. Contributing issues included staff productivity and efficiency concerns, unrefined processes and inadequate tracking systems.