http://qhr.com/ en Copyright 2010 2010-02-26T16:16:10+00:00 http://qhr.com/news/qhr_hospital_client_kadlec_regional_medical_center_lauded_by_consumer_repor/ http://qhr.com/news/qhr_hospital_client_kadlec_regional_medical_center_lauded_by_consumer_repor/#When:16:16:10Z Brentwood, Tenn. (February 25, 2010) – Kadlec Regional Medical Center in Richland, Washington, a QHR management client since 1994, was recently included in a Consumer Reports listing of 105 hospitals in the United States reporting zero central line-associated bloodstream infections for 2008. Data used to develop the list was collected from 926 hospitals in 43 states. Central-line bloodstream infections are deadly infections associated with catheters that are placed in large veins leading to the heart. The catheters are used to transport essential nutrients, fluids and/or food in large volumes to patients in intensive care. The current average rate of infection among surgical ICUs in the United States is 2.3 infections per 1,000 central line days. Kadlec Regional Medical Center recorded 2,379 central line days with zero bloodstream infections. “It is estimated that 30 percent of the nearly 99,000 hospital-infection-related deaths in the U.S. each year come from central-line bloodstream infections. The good news is that they are largely preventable – with proper attention given to things like hand washing and disinfection of a patient’s skin,” said QHR Vice President, Clinical Operations, Pat Cooper. “This report gives definitive evidence of the high level of attention and respect being given to the patients at Kadlec. The hospital’s efforts and outcomes are truly outstanding.” “Our intensivists, nursing staff, respiratory therapists and other members of the Kadlec ICU team have developed aligned goals and adopted care bundles for a variety of situations, and the result has been a dramatically reduced rate of complications and mortality for our ICU patients,” said Kadlec Regional Medical Center CEO Rand Wortman. “We are very proud of the improvements in quality of care and patient safety that they have achieved. Our community has benefited greatly from their expertise and their efforts to continually improve care.” QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades. QHR is the market leader in hospital management, with nearly 150 current multi-year clients across the U.S. As a consulting resource, QHR is the seventh largest healthcare management consulting firms in the U.S., and the QHR Learning Institute reaches more than 10,000 healthcare professionals each year. For more information, go to http://www.qhr.com. 2010-02-26T16:16:10+00:00 http://qhr.com/news/board_member_of_qhr_hospital_client_receives_national_award_from_modern_hea/ http://qhr.com/news/board_member_of_qhr_hospital_client_receives_national_award_from_modern_hea/#When:17:43:08Z Brentwood, Tenn. (February 22, 2010) – Harold “Hal” Hawk, former chairman of the board of Memorial Hospital in Freemont, Ohio, has been recognized as part of Modern Healthcare’s 2010 Trustee of the Year awards program; Hawk received “Honorable Mention” in the Small Hospital category. The award was announced in this week’s issue of Modern Healthcare. “Hal is incredibly deserving of this recognition,” said QHR President and CEO James L. Horrar. “His knowledge, expertise and unwavering commitment to Memorial Hospital have been an integral part of its growth and success. We are delighted to see him celebrated in this way.” Hawk has been a member of Memorial Hospital’s Board of Directors since 2000. He was appointed chairman of the board in 2001, after successfully advocating for the construction of Memorial Hospital’s 30,000-square-foot Weitzel-Kern Surgical Facility, and its 29,000-square-foot Herbert-Perna Center for Physical Health. “I’ve had the pleasure of working with Hal Hawk for the past 15 months. In my experience, Hal is relentless in his commitment to Memorial Hospital and in facilitating a framework that drives us to achieve our desired clinical and financial outcomes,” said John Yanes, CEO of Memorial Hospital. “Hal clearly merits this national recognition. His commitment as a board member, business leader and community steward is commendable.” According to Yanes, Hawk’s tenure as Memorial Hospital’s chairman of the board included an array of challenges, changes and successes. Among many other things, Hawk played an integral part in helping the hospital transition into a management services agreement with QHR. He also led the hospital’s search for a new CEO, when its CEO of 16 years stepped down. Hawk served on Memorial Hospital’s board of directors for nine years, and has also served as a member of the hospital’s foundation board and operating board. He has held positions including secretary, treasurer and vice chairman, and was elected to two terms as chairman. Hawk continues to serve on Memorial Hospital’s Board of Directors and currently chairs the Finance Committee. He serves on other hospital committees and is an active and engaged member of the Freemont community. QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades. QHR is the market leader in hospital management, with nearly 150 current multi-year clients across the U.S. As a consulting resource, QHR is the seventh largest healthcare management consulting firms in the U.S., and the QHR Learning Institute reaches more than 10,000 healthcare professionals each year. For more information, go to http://www.qhr.com. 2010-02-22T17:43:08+00:00 http://qhr.com/news/qhrs_terry_peeples_named_2010_grassroots_champion_by_american_hospital_asso/ http://qhr.com/news/qhrs_terry_peeples_named_2010_grassroots_champion_by_american_hospital_asso/#When:14:59:56Z Brentwood, Tenn (February 18, 2010) – Terry Peeples, a 23-year veteran of QHR who serves as CEO of Jennie Stuart Medical Center in Hopkinsville, Kentucky, has been named a 2010 American Hospital Association (AHA) Grassroots Champion. The award, presented annually, celebrates individuals who demonstrate dedication to their hospital’s mission (both locally and nationally), and who generate grassroots community activity and support.  Peeples, chairman of the Board of Trustees of the Kentucky Hospital Association, will be honored at the AHA’s “Breakfast of Grassroots Champions” on April 27 in Washington. D.C. According to the AHA, Peeples was selected for this award for effectively delivering the Jennie Stuart Medical Center message to elected officials; helping broaden the base of community support; and advocating tirelessly on behalf of the patients, hospital and community he serves. In addition to serving as CEO of Jennie Stuart Medical Center and chair of the Kentucky Hospital Association, Peeples has also served as chair of the Hopkinsville-Christian County Chamber of Commerce, Hopkinsville’s United Way Campaign and its American Heart Association Heart Walk. “We are incredibly proud to see Terry recognized with this esteemed award. It exemplifies his unwavering passion and dedication to quality, homegrown healthcare,” said QHR President and CEO James L. Horrar. “Terry is an invaluable asset to both QHR and Jennie Stuart Medical Center. He is truly deserving of this accolade.” QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades.  QHR is the market leader in hospital management, with nearly 150 current multi-year clients across the U.S.  As a consulting resource, QHR is the seventh largest healthcare management consulting firms in the U.S., and the QHR Learning Institute reaches more than 10,000 healthcare professionals each year. For more information, go to http://www.qhr.com. 2010-02-22T14:59:56+00:00 http://qhr.com/news/qhrs_learning_institute_announces_trustee_education_line-up_for_2010/ http://qhr.com/news/qhrs_learning_institute_announces_trustee_education_line-up_for_2010/#When:17:10:46Z Brentwood, Tenn. (February 2, 2010) - The Learning Institute, a division of Quorum Health Resources (QHR), the nation’s largest hospital management company and the 7th largest healthcare consulting firm in the United States, recently announced its trustee education offerings for 2010. “The demands on hospital trustees are greater today than they’ve ever been. In addition to being experienced in board governance, trustees must also be skilled in strategic planning, financial oversight, credentialing, quality, hospital and physician relationships, advocacy and much more,” said Learning Institute Vice President Bob Wiemer. “At the QHR Learning Institute, we have access to the experts and other resources hospital trustees need to be effective. Our educational offerings are designed to address the challenges hospitals face today and to help trustees become the strongest leaders possible.” The Learning Institute’s 2010 trustee education line-up includes: 2010 QHR Trustee Conference – “Keeping Your Hospital Healthy in the New Decade” March 4-5, 2010. J.W. Marriott Desert Ridge, Phoenix, AZ September 14-15, 2010. The Ballantyne Hotel, Charlotte, NC QHR’s 2010 Trustee Conference (offered on two different dates in two different locations) is designed to provide trustees with current and relevant information that can help them successfully navigate today’s challenging healthcare environment. 2010 QHR Trustee Pre-Conference Workshop for Board Leaders March 3, 2010 from 12-5 p.m. – J.W. Marriott Desert Ridge, Phoenix, AZ September 13, 2010 from 12-5 p.m. – The Ballantyne Hotel, Charlotte, NC This new workshop – offered on the afternoon before the Trustee Conference begins – is designed to make board chairs more effective leaders: from the nuts and bolts of meeting management to handling sensitive physician issues. A “must-attend” for new board chairs – and a great refresher course for a seasoned leader – participants will learn to: - Be more effective leaders - Run an effective meeting - Manage sensitive physician issues Governance “How to” Webinar Series Learn “how to” govern more effectively by following the practical step-by-step advice of governance experts presenting in this series of Webinars. Stimulate discussion at board meetings, strengthen the board’s leadership and governance skills, and build a library of on-demand recordings for new trustees and those who want to revisit a topic. Participants will learn: - How to make information technology decisions - How to take advantage of emerging healthcare trends and strategies - How to move your hospital forward through strategic planning - How the board should prepare for disasters - How to govern effectively - How to communicate effectively with physicians - How to avoid conflicts of interest - How to govern a public hospital - How to talk to other board members (and your CEO) - How to build philanthropic support for your hospital - How to moderate disruptive physician behaviors - How to evaluate partnerships, ventures and other affiliations - How to prepare your hospital for healthcare insurance reform For Webinar details, including dates and times, visit http://www.qhr.com/learning. QHR’s Board Essentials October 13-15, 2010. Renaissance Hotel, Nashville, TN Ensure that your new trustees have the foundation of healthcare knowledge they need to lead your hospital forward. This workshop explores the fundamentals of hospital board member effectiveness. Participants will learn to: - Perform the governance roles and duties of the hospital trustee - Overcome the financial challenges facing today’s hospitals - Adhere to healthcare legal, regulatory and compliance mandates - Strategically make decisions for the hospital For more information or to register for any of these events, please visit http://www.qhr.com/learning. QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades.  QHR is the national market leader in hospital management and 7th largest healthcare management consulting firms in the United States. The QHR Learning Institute trains over 8,000 healthcare professionals each year. For more information, go to http://www.qhr.com. 2010-02-01T17:10:46+00:00 http://qhr.com/news/qhr_clients_fort_madison_community_hospital_monroe_county_hospital_named_to/ http://qhr.com/news/qhr_clients_fort_madison_community_hospital_monroe_county_hospital_named_to/#When:20:04:19Z Brentwood, Tenn. (December 20, 2009) – Data Advantage, LLC recently named two QHR management clients to its “Top 100 Hospitals: Best in Value Hospitals” list. Fort Madison Community Hospital (Fort Madison, Iowa), a QHR management client since 1982, and Monroe County Hospital (Monroeville, Ala.), a QHR management client since 1979, were lauded by the company, which specializes in providing hospitals and other healthcare-related businesses with independent and objective business intelligence. “These are the hospitals that set the bar for the nation when it comes to value. If every hospital performed at the level of the Top 100, we found that more than $60 billion per year could be saved,” said Hal Andrews, CEO of Data Advantage. “The Hospital Value Index winners … have a proven ability to deliver high value care to their communities and represent a model of care that other U.S. hospitals should look to.” “This is deserved recognition for CEOs James Platt and Vincent Defranco, and their teams at Fort Madison Community and Monroe County hospitals,” said QHR President and CEO James L. Horrar. “The success they’re achieving clinically, financially and operationally is commendable. I’m pleased and proud to call them a part of the QHR family.” Data Advantage’s 2009-2010 Hospital Value Index study analyzed the value of care provided at more than 4,500 acute-care hospitals across the United States. Researchers considered a variety of public data on hospital quality, price, efficiency and patient satisfaction in determining their outcomes. Specifically, they looked at: - Quality, including CMS’s Core Measures, patient safety, mortality and readmission rates; - Efficiency, including the relative measure of the cost to the hospital for providing services; - Affordability, a relative comparison of prices charged for inpatient and outpatient services; and - Patient Satisfaction as measured by HCAHPS. For more information, visit http://thehealthcarevalueblog.com/hospital-value-index. QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades.  QHR is the national market leader in hospital management and among the 10 largest healthcare management consulting firms in the United States. The QHR Learning Institute trains nearly 8,000 healthcare professionals each year. For more information, go to www.qhr.com. 2009-12-23T20:04:19+00:00 http://qhr.com/news/qhr_client_hospitals_in_north_carolina_michigan_lauded_for_providing_commun/ http://qhr.com/news/qhr_client_hospitals_in_north_carolina_michigan_lauded_for_providing_commun/#When:20:02:58Z Brentwood, Tenn. (December 17, 2009) – Quorum Health Resources hospital clients Rutherford Hospital Inc. (Rutherfordton, N.C.), a management client since 1983, and Sturgis Hospital (Sturgis, Mich.), a management client since 1992, were recently recognized as top-ranked Community Value Providers by Cleverley + Associates. Cleverley + Associates, a healthcare financial consulting firm specializing in operational benchmarking, released the findings as part of its new publication: State of the Hospital Industry (2009 Edition). “We are incredibly proud of the work being done at both Rutherford Hospital and Sturgis Hospital,” says QHR President and CEO James L. Horrar. “Under the leadership of QHR veteran CEOs David Bixler and Rob Labarge, they deliver real value to the communities they serve. They’re not only quality healthcare providers, but also dedicated community partners.” According to Cleverley + Associates, the Community Value Index contains four core areas of evaluation: financial viability and plant reinvestment, cost structure, charge structure and quality performance. Each area contains metrics that compare a hospital’s performance to an appropriate peer group. The combined performance in each area is the Community Value Index® score. Those hospitals with scores in the top 20 percent are designated as “Five-Star” facilities. A subset of this group is the “Top 100,” which contains the highest scoring facilities in the country; both Rutherford Hospital and Sturgis Hospital ranked in this category. Measurement in the CVI’s four core areas suggest that hospitals operating with a high degree of community value are those that are low cost, low charge, use a strong financial position to reinvest back into the provision of care at the facility, and provide high quality care to patients, Cleverly + Associates says. QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades.  QHR is the national market leader in hospital management and among the 10 largest healthcare management consulting firms in the United States. The QHR Learning Institute trains nearly 8,000 healthcare professionals each year. For more information, go to http://www.qhr.com 2009-12-23T20:02:58+00:00 http://qhr.com/news/qhr_announces_best_of_the_web_awards/ http://qhr.com/news/qhr_announces_best_of_the_web_awards/#When:19:59:59Z Brentwood, Tenn. (December 2, 2009) – Quorum Health Resources (QHR), the nation’s largest hospital management company and the 7th largest healthcare consulting firm in the United States, recently announced the winners of its 3rd Annual “Best of the Web” Awards. Its 2009 winners included: Huron Regional Medical Center, Huron, South Dakota www.huronregional.org North Valley Hospital, Whitefish, Montana www.nvhosp.org Littleton Regional Hospital, Littleton, New Hampshire www.littletonhospital.org According to QHR Web Analyst and Designer Megan Gill, 41 hospitals participated in this year’s Web site competition. “Search engine optimization and online features played a big role in this year’s judging criteria,” she said. “QHR’s ‘Best of the Web’ Awards were created to increase awareness of what hospitals should strive for in their Web designs, and to challenge both QHR and non-QHR Web designers to make hospital Web sites that are effective marketing tools, as well as strong communication vehicles,” added QHR Vice President of Marketing Susan Hassell. “This year’s winners demonstrated a clear understanding of how user-friendly and focused Web design can improve hospital patient relations, community outreach, physician recruitment, as well as build awareness of the hospital and its services.” QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades. QHR is the national market leader in hospital management and 7th largest healthcare management consulting firms in the United States. The QHR Learning Institute trains nearly 8,000 healthcare professionals each year. For more information, go to www.qhr.com. 2009-12-02T19:59:59+00:00 http://qhr.com/news/qhr_ranked_7th_largest_healthcare_management_consulting_firm_in_united_stat/ http://qhr.com/news/qhr_ranked_7th_largest_healthcare_management_consulting_firm_in_united_stat/#When:19:00:02Z Brentwood, Tenn. (October 6, 2009) – Quorum Health Resources (QHR) is the seventh largest healthcare management consulting firm in the United States, according to the August 31, 2009 issue of Modern Healthcare. Last year, QHR placed thirteenth on the publication’s “By the Numbers” list, which is based on total provider revenue. “This is exciting news and we are proud of this new distinction,” said James L. Horrar, QHR president and CEO. “We’ve seen tremendous growth in our consulting business – likely tied to the economy and looming healthcare reform – and we are thrilled that hospitals of all sizes and with varying needs are turning to QHR. “QHR Consulting Services provides hospitals access to seasoned consultants who understand the importance of delivering measurable results. They not only lead strategic, financial, operational and clinical improvement efforts, but also focus on transferring knowledge along the way, so that hospitals can sustain themselves over the long term.” QHR Consulting Services is comprised of Management and Leadership, Revenue Cycle and Clinical Operations practices and boasts more than 100 skilled, experienced consultants. Its practice leaders average more than 20 years’ experience working in hospitals of varying sizes nationwide. “Our consulting teams bring best practice strategies, hands-on implementation and accountability to every assignment they’re given,” said QHR Senior Vice President, Consulting, Tim Ryan. “From strategic planning and information technology to revenue cycle and quality improvement, our consultants are arguably among the best of the best in the business.” To learn more about QHR Consulting Services, visit qhr.com/consulting. QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades. QHR is the national market leader in hospital management and among the 10 largest healthcare management consulting firms in the United States. The QHR Learning Institute trains nearly 8,000 healthcare professionals each year. For more information, go to www.qhr.com. 2009-10-07T19:00:02+00:00 http://qhr.com/news/qhrs_susan_sanders_selected_to_present_at_4th_annual_nursing_and_quality_le/ http://qhr.com/news/qhrs_susan_sanders_selected_to_present_at_4th_annual_nursing_and_quality_le/#When:16:46:48Z Brentwood, Tenn. (October 2, 2009) – Quorum Health Resources’ Susan Sanders, director of Patient Services, will present at the 4th Annual Tennessee Nursing and Quality Leadership Summit. The event will be held October 28 at the Renaissance Nashville Hotel and Convention Center. “I am honored to have been chosen to present a nursing success story at the Tennessee Nursing and Quality Leadership Summit,” Sanders said. “This year’s summit topic – “Clinical Excellence: Putting Evidence into Practice” – is extremely exciting. My poster presentation will focus on retaining nurses through the development of professional work – a valuable method of increasing both patient and nursing satisfaction.” “We are excited and proud that Susan has been awarded this opportunity to share her knowledge with other healthcare professionals,” said Pat Cooper, vice president and Clinical Operations practice leader at QHR. “Susan is such an appropriate presenter for the conference. She recently earned her Doctor of Nursing Practice degree (DNP), a degree that is a departure from the traditional Ph.D. in that it teaches you to become an expert user of existing evidence-based practice to improve patient outcomes.” The Tennessee Nursing and Quality Leadership Summit is hosted by the Tennessee Nursing Partners Collaborative and the Tennessee Association for Healthcare Quality, and held in conjunction with the Tennessee Hospital Association’s Annual Meeting. This year’s summit features keynote speaker Dr. Ronda Hughes, author of Patient Safety & Quality: an Evidence-based Handbook for Nurses, who will address the challenges and opportunities associated with improving care. About Susan Sanders, DNP Susan Sanders is a leading healthcare professional with more than 25 years of experience. A 5-year veteran of QHR, she is an expert in nursing leadership, staff development, recruitment and retention, culture change, group facilitation and consensus building. For QHR’s hospital clients, Sanders assists in ascertaining issues critical to progress, clarifying root causes to barriers, identifying effective solutions and executing strategies for aligning staff and management toward common goals and priorities. QHR (Quorum Health Resources) has provided consulting, management and education resources to hospitals and health systems for three decades. QHR is the national market leader in hospital management and among the 10 largest healthcare management consulting firms in the United States. The QHR Learning Institute trains nearly 8,000 healthcare professionals each year. For more information, go to www.qhr.com. 2009-10-02T16:46:48+00:00 http://qhr.com/news/qhr_healthstream_partner_to_deliver_learning_and_research_solutions_to_heal/ http://qhr.com/news/qhr_healthstream_partner_to_deliver_learning_and_research_solutions_to_heal/#When:21:03:07Z BRENTWOOD, Tenn. (September 21, 2009) – Quorum Health Resources (QHR), the nation’s largest hospital management company and one of the Top 10 healthcare consulting firms in the United States, and HealthStream (NASDAQ: HSTM), a leading provider of learning and research solutions for the healthcare industry, announced today a partnership that enables both QHR and HealthStream to deliver a wider range of best-in-class solutions to the hospital market. Through the new partnership, QHR will be able to offer hospital clients industry-leading learning and research solutions from HealthStream while, concurrently, HealthStream will be able to offer hospital clients QHR’s proven consulting and innovative education and training solutions. “The QHR – HealthStream partnership is a win-win situation all around, resulting in comprehensive, best-in-class education and operational support solutions for the hospital industry, including those hospitals already being served by each company,” said QHR president and chief executive officer, James L. Horrar. “HealthStream boasts the industry’s leading learning platform used by healthcare organizations, a powerful competency management solution, a top-quality catalog of educational courses, and a highly respected research division.” “QHR clients can access HealthStream’s learning solutions, competency management system, and research services – not to mention seemingly countless new course offerings,” said Mr. Horrar. “For HealthStream clients, the partnership means access to QHR’s Learning Institute programs and QHR consulting services, which focus on addressing the financial, operational, and strategic challenges to drive overall hospital performance.” “Quorum Health Resources is one of the industry’s top hospital management and consulting companies, implementing solutions that yield measurable results for clients across the country every day.  We are excited to work collaboratively with them in our new partnership,” said Robert A. Frist, Jr., president and chief executive officer, HealthStream. “Our respective products and solutions are highly complementary—and, in turn, this partnership will undoubtedly benefit healthcare organizations and, ultimately, the care they provide to patients.” About Quorum Health Resources LLC Quorum Health Resources, LLC is a leader in providing management, consulting and education services to hospitals across the country. Its product lines include Management Services, Consulting Services, Learning Institute, Intensive Resources, Equity Management Solutions, and American Health Facilities Development. Headquartered in Brentwood, Tenn., QHR’s management client hospitals generate $7 Billion in annual net patient revenue with more than 60,000 hospital employees.  The company also provides strategic, financial and operational services to nearly 200 additional hospitals each year through short term engagements.  The QHR Learning Institute reaches an annual audience of nearly 8,000 participants for its hospital management programs, which include on-line communities, live and recorded courses, teleconferences and webinars, and regional and national conferences.  QHR is a wholly-owned subsidiary of Community Health Systems (NYSE: CYH), the nation’s largest public hospital operating company. For more information, visit http://www.qhr.com. About HealthStream HealthStream (NASDAQ: HSTM) is a leading provider of learning and research solutions for the healthcare industry, transforming insight into action to deliver outcomes-based results for healthcare organizations. Through HealthStream’s learning solutions—which have been contracted by over 1.9 million hospital-based healthcare professionals—healthcare organizations create safer environments for patients, increase clinical competencies of their workforces, and facilitate the rapid transfer of the latest knowledge and technologies. Through our research products, executives from healthcare organizations gain valuable insight about patients’ experiences, workforce challenges, physician relations, and community perceptions of their services. Based in Nashville, Tennessee, HealthStream has two satellite offices. For more information about HealthStream’s learning and research solutions, visit http://www.healthstream.com or call at 800-933-9293. 2009-09-25T21:03:07+00:00