What if I am unable to attend a live webinar program, or missed the live webinar program due to unforeseen circumstances or technical difficulties for which I have registered?

Refunds are not offered for live webinar programs. However, please contact our customer service team immediately to notify them of your cancellation and discuss possible options. Customer service may be reached at (800) 233-1470 or learning_institute@qhr.com from 8:30 am – 4:30 pm CST, Monday through Friday.

Recordings of the live webinars for which you registered will be available within 48 hours of the live program delivery. You will have access to view the webinar recording on-demand, but you will not be eligible to receive any CE credits. CE credits are only awarded to participants who attend the live webinar program