QHR: Strengthening Independent Community Healthcare

“We looked at several local and national healthcare consulting companies in our evaluation of potential partners to help institute the Lean Performance Improvement Process at North Country Hospital.  We selected QHR because of their deep knowledge of healthcare consulting and their approach to integrating Lean as the model for the existing quality improvement function, instead of Lean as a separate program. The QHR consultants demonstrated experience, support an intimate understanding of challenges unique to healthcare.”

“Despite challenges from decreasing Medicaid funding and shifts in the payer mix, QHR’ process improvements and approach allowed us to increase our bottom line and optimize our revenue cycle performance. I appreciated the level of experience QHR’s healthcare business consultants provided to our hospital, helping us improve on key areas. The engagement exceeded our expectations.

“We were a brand new management client and on a Friday evening, had to terminate our CEO and CFO.  With QHR’s help, we had an interim CFO by Monday and interim CEO five days later. As a small community hospital in California, I was grateful for this immediate support and guidance. I believe working with QHR’s healthcare consulting leaders provided peace of mind to our hospital and community during the leadership transition,”