Cathy Stern


Manager, Clinical Operations

As a registered nurse and with leadership roles in Quality, Risk, Compliance, and Privacy, Cathy brings years of hands-on experience to her role as a consultant.

ABOUT CATHY

Cathy is skilled in change management and leadership as she has led corporate initiatives to streamline reporting processes, implemented reliability strategies across 100+ surgery centers, and consolidated reporting processes to hospital Committees and Boards.

With a focus on education and continuous improvement, Cathy helps clients transform clinical operations through successful Accreditation and CMS surveys, re-design of Quality teams and departments, improved documentation and coding, and implementation of Lean strategies to improve efficiencies in a variety of hospital settings.

AREAS OF EXPERTISE

Nursing

Case Management

Clinical Documentation Improvement

Survey Preparedness

Compliance

Safety

HRO

Leading Change

Lean Six Sigma

Process Improvement

Quality Improvement

Patient Safety

PREVIOUS EXPERIENCE

  • Risk / Quality / Patient Safety Consultant
  • Compliance / Privacy Officer
  • Registered Nurse / Nurse Supervisor

 

 

EDUCATION

  • Master of Science, Organizational Leadership, Norwich University
  • Bachelor of Science, Business Administration, University of Phoenix
  • Associate of Science, Nursing, Indiana University Kokomo

 

CERTIFICATIONS

  • Lean Six Sigma Green Belt – Purdue University

 

 

 

ORGANIZATIONS

  • American College of Health Care Executives
  • American Society of Healthcare Risk Managers
  • National Association for Healthcare Quality