Deborah Hernandez


SSP Account Manager

ABOUT DEBORAH

Deborah has more than 15 years of experience in managed care administration and health insurance. Throughout her career, she has been deeply involved in managed care operations and project planning and has been responsible for all aspects of internal and external provider communication. Through QPA's Strategic Service Partner program Deborah assists approximately 120 client facilities. She is responsible for 36 of the program's vendors development and operational performance.

 

As a team member of the Strategic Service Partner (SSP) Account Managers, Deborah contracts with nationally recognized vendors and provides healthcare market research, program development and decision support to corporate and hospital executive leadership as well as clinical and material managers.

AREAS OF EXPERTISE

Account Management

Health Insurance

Managed Care Administration

Process Improvement

PREVIOUS EXPERIENCE

  • Peoples Health - Director, Provider Relations
  • TechMed Management Corporation - Operations Manager
  • MedFirst Health Plans of Louisiana - Managed Service Organization Liaison

EDUCATION

  • Bachelor of Science, Marketing - The University of New Orleans