Heather-Beard-2

Heather Beard


Manager, Clinical & Operational Improvement

ABOUT HEATHER

Heather has over 20 years of experience working with healthcare data and productivity efficiency to generate innovative solutions for clients. Heather is passionate about working closely with health systems to improve their overall operational performance. She has installed, maintained and trained over 100 facilities large and small on labor productivity and workforce management. She works with her team at QHR to identify and implement sustainable solutions to improve labor cost and quality outcomes.

AREAS OF EXPERTISE

Staffing & Productivity

Productivity System Installation

Productivity Training

Position Control Process

Labor Benchmarks/ Budgeting

Lean and Six Sigma

Value Stream Mapping

Process Improvement

Project Management

PREVIOUS EXPERIENCE

  • Health Qlix, Inc.
    Senior Implementation Consultant
  • Lifepoint Health
    Senior Director of Productivity Management -
    Eastern & Western Division
  • Duke Medical Center
    Senior Performance Engineer for
    Performance Services
  • Premier, Inc.,
    Wilson
    Medical Center
    Senior Performance Engineer
  • Cape Fear Valley Health System
    Senior Management Engineer

EDUCATION

  • Bachelor of Science,
    Industrial Engineering
    North Carolina State University

CERTIFICATIONS

  • Six Sigma Black Belt & Green
    Belt Certification
    North Carolina State University
  • Lean Healthcare Certification
    North Carolina State University