Swan, Janice

Janice Swan

Senior Consultant, Physician Services

ABOUT JANICE

For more than 20 years, Janice Swan has helped healthcare providers improve operations, enhance profitability, drive change and solve complex business problems. She has specific experience in physician practice operations, performance improvement consulting including both physician and hospital revenue cycle management, and optimization of EHR software.

Working directly with healthcare senior management and stakeholders, including CFOs and COOs, Janice brings a passion for developing sustainable solutions for clients. Prior to joining QHR, Janice led healthcare performance improvement engagements for national financial and management consulting firms. She has assisted a range of healthcare providers increase revenue through improvements in areas including patient access, data analytics, denials management and accounts receivable management. Utilizing change management principles to engage physicians, leadership, staff and key stakeholders, Janice has proven methodology to enhance sustainable financial and operational practice performance.

Through her years of experience, Janice has found that helping the rural community healthcare providers brings her a sense of joy in serving a community in need.

Fun Fact: As an NHRA Lucas Oil Sportsman Drag Racing competitor, I can be found at a
dragstrip on the weekends.

AREAS OF EXPERTISE

Patient Access
(Scheduling, Preregistration, Insurance Verification, Eligibility, Prior Authorization, Referral Management & Up-front Cash Collections)

Patient Financial Services
(Billing, Collections, Payment Processing, Third-Party Follow up Strategy, Denials Management, & Customer Service)

Benchmarking

Workflow Re-design

Performance Improvement

PREVIOUS EXPERIENCE

  • CliftonLarsonAllen
    Engagement Director
  • Huron Healthcare
    Physician Practice Solutions Manager
  • PwC
    Revenue Cycle Manager
  • Premier, Inc.
    Director, Revenue Cycle Consulting
  • Siemens
    Soarian Financials Implementation Consultant
  • St. Vincent Primary Care Network
    Physician Practice Manager
  • HealthSouth
    Regional Business Office Supervisor

EDUCATION

  • MHA
    Indiana University
  • Bachelor of Science, Allied Health
    Administration
    University of Alabama-Birmingham
  • Associate of Applied Science in
    Radiologic Technology
    Marian University

PROFESSIONAL ASSOCIATIONS

  • MGMA