Consumer needs and preferences are progressively shaping the healthcare industry. Healthcare payment models are becoming increasingly complicated, and deployment plans are intimately connected to how healthcare is structured and paid for. With this changing landscape, a fundamental starting point is to discuss how access to care in our community aligns to consumer expectations.
Course attendees will learn how access to healthcare is increasingly driven by both payment models and consumers. By examining healthcare consumerism behaviors, your organization will be better positioned to serve its community through an effective deployment plan.
- Review key drivers of healthcare consumerism
- Learn the primary ways healthcare organizations are set up to provide access to care
- Discover how private companies segment markets to establish consumer-driven access
Who Should Attend
- Clinic Directors, Managers