Lean Principles: How to Conduct a Rapid Improvement Event

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Many organizations struggle with leading rapid improvement events, implementing action plans, and sustaining improvements. While process issues are common, they can be fixed. Rapid improvement events (RIEs) can be an excellent way to address issues, particularly when a process crosses multiple departments.

Join QHR Health’s Lean Manager, Terry Norris, for an in-depth walk-through on how to effectively run and lead a 7-week RIE cycle. The RIE cycle will be covered in detail, including:

  • Pre-RIE activities
    • How to form the team and start the A3 or charter
    • Communicate to staff
    • Obtain the voice of the customer
    • Conduct process observations
  • RIE activities
    • SIPOC mapping and Current State Mapping
    • Root Cause Analysis
    • Developing Counter Measures
    • Building Standard Work, Future State Mapping, and an effective Action Plan
  • Post-RIE activities
    • Communication huddles
    • Lean improvement boards
    • Gemba Walks
    • A3 Reporting
    • Action Plan follow through, auditing, and accountability
contact hour

American Nurses Credentialing Center (ANCC)

The QHR Health Learning Institute is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Participants who attend 100% of the program and complete a course evaluation will earn one (1) contact hour.

Learning Objectives:

  • Learn how to lead a 7-week rapid improvement event
  • Gain an introduction to value stream mapping
  • Learn how to build an effective action plan
  • Understand how to conduct an audit and follow-up

Who Should Attend:

  • Leadership
  • C-Suite
  • Directors
  • Managers
  • Nursing Leaders