Many organizations struggle with leading rapid improvement events, implementing action plans, and sustaining improvements. While process issues are common, they can be fixed. Rapid improvement events (RIEs) can be an excellent way to address issues, particularly when a process crosses multiple departments.
Join QHR Health’s Lean Manager, Terry Norris, for an in-depth walk-through on how to effectively run and lead a 7-week RIE cycle. The RIE cycle will be covered in detail, including:
- Pre-RIE activities
- How to form the team and start the A3 or charter
- Communicate to staff
- Obtain the voice of the customer
- Conduct process observations
- RIE activities
- SIPOC mapping and Current State Mapping
- Root Cause Analysis
- Developing Counter Measures
- Building Standard Work, Future State Mapping, and an effective Action Plan
- Post-RIE activities
- Communication huddles
- Lean improvement boards
- Gemba Walks
- A3 Reporting
- Action Plan follow through, auditing, and accountability
Learning Objectives:
- Learn how to lead a 7-week rapid improvement event
- Gain an introduction to value stream mapping
- Learn how to build an effective action plan
- Understand how to conduct an audit and follow-up
Who Should Attend:
- Leadership
- C-Suite
- Directors
- Managers
- Nursing Leaders
