Operations Excellence


Lean Principles: Lean History, Tenets & Principles

Register Now

Any department or organization can experience periods of poor or substandard productivity, inability to improve important daily metrics, and low morale. Many have learned to eliminate daily frustration and improve extreme inefficiencies by understanding Lean tenets, principles, and types of waste.

Terry Norris, QHR Health’s Lean expert, will explain the origin of Lean Healthcare and demonstrate how the simple but powerful Lean tenets and principles can help change a culture and transform a hospital; significantly and quantifiably improving operations.

contact hour

Learning Objectives:

  • Use the two Lean tenets to improve morale and increase staff performance through motivation and a different type of leadership
  • Successfully analyze any process by comparing against the 5-Lean principles
  • Eliminate process waste by understanding what to look for, learning how to see it through understanding, and how to identify the 8-types of process waste

Who Should Attend:

  • Leadership
  • C-Suite
  • Directors
  • Managers
  • Nursing Leaders


American Nurses Credentialing Center (ANCC)

The QHR Health Learning Institute is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Participants who attend 100% of the program and complete a course evaluation will earn one (1) contact hour.