Everyone solves problems differently, but inconsistencies can lead to daily staff frustration, frequent errors, and repeated mistakes. By learning to solve problems the same way, with a scientific but simple 8-step process, your team can learn how to “mistake proof” their processes.
Join us to learn how to effectively eliminate defects, errors, re-work, and frustration, in turn creating a safer work environment. We’ll discuss how to identify root causes of issues, the SWOT Analysis, consensus building training with brainstorming, the 5-whys approach, and mistake proofing basics for day-to-day operations.
- Clarify and solve the right problem by getting to the root cause of an issue
- Perform an effective Root Cause Analysis
- Use multiple methods to effectively “mistake proof” a process
Who Should Attend: