Lean Principles Webinar: Root Cause Analysis & Mistake Proofing

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Everyone solves problems differently, but inconsistencies can lead to daily staff frustration, frequent errors, and repeated mistakes. By learning to solve problems the same way, with a scientific but simple 8-step process, your team can learn how to “mistake proof” their processes.

Join us to learn how to effectively eliminate defects, errors, re-work, and frustration, in turn creating a safer work environment. We’ll discuss how to identify root causes of issues, the SWOT Analysis, consensus building training with brainstorming, the 5-whys approach, and mistake proofing basics for day-to-day operations.

contact hour


American Nurses Credentialing Center (ANCC)

The QHR Health Learning Institute is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Participants who attend 100% of the program and complete a course evaluation will earn one (1) contact hour.

Learning Objectives:

  • Clarify and solve the right problem by getting to the root cause of an issue
  • Perform an effective Root Cause Analysis
  • Use multiple methods to effectively “mistake proof” a process

Who Should Attend:

  • Leadership
  • C-Suite
  • Directors
  • Managers
  • Nurses