Board Leadership


November Board Leadership Webinar – Quality Update

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Amid the COVID-19 pandemic, there is growing concern among providers that community members may be avoiding health facilities – even basic healthcare maintenance. This potential for reduced care can have devastating, long-term effects, and it’s important that providers help raise their residents’ confidence to receive the care they need. There are specific steps healthcare leadership and boards can take to understand these perceptions and concerns over safety, as well as strategies to properly address them with their community.

Please join us on November 10 as we discuss the unique issues surrounding COVID-19 and how regulatory compliance, infection control plans, and COVID-19-focused surveys can lay the foundation for improving community confidence in receiving care.

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Learning Objectives

Participants will understand:

  • Quality updates and scorecard
  • Strategic quality planning
  • Tactics to improve community confidence in care

Who Should Attend

  • Board Members
  • C-Suite