Operations Excellence

Webinar

Performance Improvement Essentials

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Many healthcare organizations do not have consistent strategies for the continuous study and adaptation of the functions and processes to increase the probability of achieving desired outcomes and better meet the needs of patients. Hospitals need to embrace failures and allow them to drive learning and change, rather than erode organizational effectiveness. In this course we will discuss the essentials of an effective Performance Improvement Program which is the foundation of a comprehensive Quality Program.

John QHR Health’s Michelle Back as she examines transformational performance improvement (PI) approaches and techniques which translate into better outcomes and patient experience as well as more efficient operations. The discussion will include strategies to assist organizations in applying the performance improvement techniques to their current program to streamline their PI Program.

1
contact hour

Learning Objectives:

  • Identify the Best Practices in Performance Improvement focusing on systems and process improvement
  • Utilize a scientific approach to problem solving for Performance Improvement
  • Implement a systematic way for individuals and teams to learn about processes

Who Should Attend:

  • CNOs
  • Nurse Leaders
  • Quality and Patient Safety Leaders and Staff

Accreditation:

American Nurses Credentialing Center (ANCC)

The QHR Health Learning Institute is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Participants who attend 100% of the program and complete a course evaluation will earn one (1) contact hour.

Presenters