Operations Excellence

Webinar

Quality Leadership vs. Management: Our Daily Work

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Knowing when to manage and when to lead can help create a cohesive team that functions well when things are status quo, as well as in a crisis. Both leadership and management instincts are equally important within healthcare. It is valuable to know both, as these two qualities are often very different and an in-depth understanding of when to use each is required.

In January, QHR Health’s Erika Sundrud taught us what it takes to lead Quality in the 2022 world, from anywhere in the organization. In this session, Erika will discuss the details of management, a good reminder for seasoned Quality leaders and essential for new Quality leaders to learn today.

1
contact hour

Learning Objectives:

  • Learn the difference between Leadership and Management and when is the right time to use the right one
  • Learn how great Managers focus on setting, measuring, and achieving goals by influencing situations to reach or exceed their objectives
  • Learn how Managers focus on the structures necessary to set and achieve goals

Who Should Attend:

  • Quality Leaders (VPs and Directors)

Accreditation:

American Nurses Credentialing Center (ANCC)
The QHR Health Learning Institute is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
Participants who attend 100% of the program and complete a course evaluation will earn one (1) contact hour.

Presenters