Operations Excellence

Webinar

Workforce Productivity in the Emergency Department

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As the primary gateway to most hospitals, it is imperative that emergency departments run as smoothly and efficiently as possible. During the COVID -19 pandemic, most organizations have seen unprecedented increases in number of hours per patient visit largely due to the challenge of adapting to new patterns in patient demand.

This webinar will explore the detail behind changes in patient demand during the COVID-19 pandemic and how organizations can adapt to ensure smooth processes and efficient staffing no matter what changes may come.

Learning Objectives:

  • Understand how patient demand dictates processes and staffing plans
  • Review how patient demand has changed during the COVID-19 pandemic
  • Learn how to model your own department’s demand and monitor going forward
  • Examine how to tailor processes, skill mix, and staffing plans to accommodate any demand pattern

Who Should Attend:

  • CFO
  • Controller
  • Director of Finance
  • ED managers/directors
  • Operational leaders

Presenters