Physician Practice: Patient Access – Optimizing Resources to Meet Patient Demand

Wednesday, August 7, 2019 | 10:30 am - 11:30 am CST

Has your organization experienced inadequate provider access that leads to dissatisfied patients?  Are cancellations and no shows a source of frustration for providers?  Or perhaps, under-utilization of provider capacity has led to a negative impact on financial sustainability?  To increase patient volume, the system must optimize patient access (provider scheduling template utilization) and have operational workflows in place to actively manage schedules.

Join QHR’s Mark Henning as he covers the role of technology in improving patient access to the practice, key metrics for managing access, improved provider utilization via schedule optimization, and managing operational workflows to ensure access and throughput.

Participants will understand changing patient expectations and learn how to optimize provider utilization to improve patient access and care. This webinar also focuses on how to improve patient and provider satisfaction, ensure optimal utilization of clinic resources, and support financial sustainability through active management of provider schedules and appointments.

Who should attend?

  • C-Suite
  • Medical Group Executives
  • Practice Managers

Participants will Learn

  • Key performance indicators to better manage and understand current provider utilization
  • Understand the difference between customized and default system data reports that reflect the current state of patient access.
  • Organize data for leadership to understand the reasons of low provider utilization (1. Patient demand 2. Provider blocks in the schedule and 3. No shows)
  • Make actionable decisions utilizing the report data and prioritizing improvements by clinic.

Presenters for this event:

This event will feature some of the best and brightest we have to offer. Click on a presenter’s name to view their bio:

Director, Clinical & Operations Performance Improvement, QHR

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