QHR Health News

QHR Health’s Erika Sundrud Discusses Quality Improvement at Rural and Community Hospitals

ROUND ROCK, TX – QHR Health, a leading shared service solutions provider for independent hospitals and health systems nationwide, proudly announces Erika Sundrud, MA, LSSMBB, CPHQ, Senior Vice President, is speaking about improving quality in community hospitals and the importance of succession planning at the Texas Organization of Rural & Community Hospitals (TORCH) Fall Conference.

In her presentation, Quality Leadership vs. Management: Our Daily Work, Sundrud is sharing with hospital senior executives and quality leaders: 

  • High-impact leadership behaviors,  
  • Strategies for engaging frontline workers, 
  • How to apply Kotter’s eight steps for successful change and more.  

In her second presentation, Succession Planning – More Important Than Ever, Sundrud is sharing: 

  • How to identify potential within an organization, 
  • The importance of creating IDPs to retain talent, and 
  • Understand how growing within strengthens the facility and helps to improve patient outcomes. 

“To say I am passionate about improving the quality at community and rural hospitals is a tremendous understatement,” said Sundrud. “We do the important work of quality improvement for our patients, our employees and our communities.”  

Sundrud has 20 years of experience in healthcare with a primary focus in quality, regulatory and care delivery. With a master’s degree in industrial/organizational psychology, Master Black Belt in Lean and Six Sigma and Certified Professional in Healthcare Quality (CPHQ) certification, she expertly designs and improves upon care variation across the continuum of healthcare. An authority on improving quality, Sundrud is an advisor to hospitals and health systems throughout the country and an advocate for implementing positive change. 

QHR Health is a sponsor of the TORCH Fall Conference. To schedule a time to meet with QHR Health in Texas, email Jordan Dorsch at jdorsch@qhr.com or stop by booth #14. 

The TORCH Fall Conference takes place in Round Rock, TX, September 12-15, 2022. Sundrud’s presentations are on September 13 at 2:00 pm and September 14 at 3:30 pm Central. 

To learn more about the conference, visit: https://www.torchnet.org/upcoming-events.html 


 At QHR Health, our focus is strengthening independent community healthcare. For more than 40 years, QHR Health has collaborated with independent hospitals and health systems to ensure that people in communities ranging from small towns to larger population centers, have local access to quality healthcare services. Through our portfolio of tech-enabled shared services, QHR Health helps independent hospitals outperform their peers in financial, operational and quality metrics through leverage and economies of scale. To learn how, visit QHR.com (https://qhr.com) or connect with us on LinkedIn and Twitter