Cindy Marks

Senior Consultant, Clinical and Operational Improvement

QHR Health

As a registered nurse with over 20 years of healthcare experience in a variety of clinical and leadership roles, Cindy brings significant experience in improving departmental productivity through improving processes to achieve productivity targets without sacrificing quality patients care. She is skilled in change management and leadership as she has led multiple corporate initiatives to streamline workflows in the acute -care and surgical service settings. She has improved business processes to increase revenue, developed new programs and nursing units, aligned regulatory compliance with quality and safety outcomes, developed educational and on-boarding processes for clinical staff, and streamlined workflows to meet efficiencies and drive cost effective processes.

Cindy is passionate about improving the quality of care provided to patients. She has employed different techniques to provide bedside caregivers the tools needed to be successful; thus, improving outcomes and revenue as well as staff engagement. She will help clients to coordinate strategies to meet regulatory compliance, enhance the delivery of care, and improve processes to increase efficiencies in a variety of health care settings.

Areas of Expertise

  • Acute Care Nursing
  • Surgical Services
  • Ambulatory Surgery
  • Patient Safety
  • Regulatory Compliance
  • High Reliability
  • Change Management
  • Staffing/Productivity
  • Process Improvement
  • Education

Previous Experience

  • Clinical Nurse Manager Cardiac Surgery Intensive Care Units
  • Clinical Nurse Manager Perioperative Services to include Pre-op, Post-op, PASS, ENDO with interim management of OR Business office, OR, SPD
  • Evidence Based Practice/Research Facilitator
  • Clinical Nurse Educator
  • Registered Nurse in the following care areas: Cardiac Care Unit, Post Anesthesia Care Unit, Perioperative, PASS office, Ambulatory Surgery Center- Pre/Post, Intensive Care Unit, Medical-Surgical/ Telemetry


  • Master of Science in Nursing with an Emphasis on Informatics, Grand Canyon University
  • Bachelor of Science in Nursing, Virginia Commonwealth University
  • Diploma, Registered Nurse, Louise Obici School of Nursing


  • AORN – Association of periOperative Registered Nurses
  • ASPAN – American Society of PeriAnesthesia Nurses