Erika Sundrud

Vice President, Care Transformation

QHR Health

Erika Sundrud has 20+ years of experience in healthcare with a primary focus in quality, regulatory and care delivery. With a master’s degree in industrial/organizational psychology, Master Black Belt in Lean and Six Sigma, and Certified Professional in Healthcare Quality (CPHQ) certification, Erika expertly designs and improves upon care variation across the continuum of healthcare. She has extensive knowledge in developing and leading large projects focused on improving the patient care experience and transitions in care, while stabilizing per capita cost.

An authority on improving quality at community hospitals and healthcare systems alike, Erika advises providers throughout the U.S. She is a frequent speaker at major healthcare conferences on quality improvement, as well as a system Lean and Six Sigma expert and advocate for implementing positive change.

Areas of Expertise

  • Performance Improvement
  • Quality Improvement
  • Team Leading & Facilitation
  • Lean
  • Six Sigma
  • Project Implementation
  • Training & Education
  • Healthcare Information Technology Implementation
  • Care Management
  • Population Health & Integrated Health Models
  • Clinical Advisory Services
  • Strategic Quality Alignment
  • Board Advisor

Previous Experience

  • Premier, Inc.
    Vice President of Quality, Regulatory & Care Delivery Optimization
  • Steward Healthcare System
    System Director, Quality, Safety & Performance Improvement
  • Cambridge Health Alliance
    Quality Management Advisor
  • Metro Public Health Department
    of Nashville/Davidson County
    Research Analyst

Education

  • MA, Industrial Organizational
    Psychology
    Middle Tennessee State University
  • BA, Business and Psychology
    Concordia College

Certifications

  • Lean Six Sigma, Master Black Belt
  • CPHQ, Certified Professional in Healthcare Quality